Government, Insurers Keep Medicine In Stone Age

Armen Hareyan's picture

Health care entrepreneurs working outside the traditional health insurance payment system are using telephone, e-mail, text messaging and innovative computer software to make medical care more accessible and convenient for patients.

"Patients often find it difficult to take time off work to see a doctor," said NCPA Senior Fellow Devon Herrick, who authored the study. "In the Information Age, location doesn't matter."

The study notes that the biggest obstacle to Information Age medicine, commonly referred to as telemedicine, is government and traditional insurance, which only reimburses for face-to-face consultations. Therefore, the most interesting developments in telemedicine are occurring outside traditional insurance, both by new medical services and by individual practitioners. For example:


-- Approximately 1 million patients are now subscribers to a nationwide service operated by TelaDoc Medical Services. For a low $35 consultation fee, enrollees can talk to a doctor by phone, any time day or night.

-- TelaDoc maintains electronic medical records that are available online, allowing physicians access to patient records anywhere in the country and ensuring accuracy.

-- Virginia physician Dr. Alan Dappen also practices telemedicine.

-- Dr. Dappen bills patients in five-minute increments ranging from $25.50 for in-office visits to $17 for phone consultations.