AT&T Delivers Prescription For Express Scripts Network Services

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Scripts Network Services

AT&T announced that it has signed a contract with Express Scripts to deliver all of its network services. AT&T will deliver more than 350 million minutes of communications services annually.

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The three-year agreement calls for deployment of AT&T Virtual Private Network (VPN) services, which will connect 70 Express Scripts locations in the United States. Reliable, secure networking services are essential to Express Scripts, which makes the use of retail and home delivery prescription drugs safer and more affordable for patients nationwide.

AT&T's VPN technology provides Express Scripts with a robust and flexible network service, allowing unified communications among U.S. locations. The service will deliver increased bandwidth to Express Scripts over AT&T's fully meshed, highly redundant IP network using Multiprotocol Label Switching (MPLS) architecture. This powerful and advanced way of merging different types of traffic, such as voice, video and data, over a single network is highly secure and can expand as Express Scripts' business grows. Moreover, it ensures that all critical business functions -- from customer service to claims processing -- can coexist on the same network.

"AT&T's networking services provide efficiencies in operations, facilitate growth and enhance the service we provide to our clients," said Charlie Moore, senior director of IT infrastructure support with Express Scripts. "These networking services are ultimately all about providing patients with the knowledge, experience and care they need to make the most out of their pharmacy benefit."

AT&T also will provide AT&T Toll-Free Advanced Features to support Express Scripts' seven U.S. Patient Care Contact Centers, which operate 24 hours a day. These centers provide a critical link between the company's patient care advocates and prescription-drug plan members. AT&T's Toll-Free Advanced Features deliver the flexibility to seamlessly route calls to the appropriate call center based on the time of day, day of the week and location of the caller.

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