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Hospital Releases New Tool For Psychiatric Outcomes Survey

Ruzanna Harutyunyan's picture

The Mental Health Services Evaluation Department at McLean Hospital, the largest psychiatric affiliate of Harvard Medical School, announced today that it has released an improved application that allows mental health care providers to measure patient outcomes. An online application, WebScore 2.0, is used by mental health providers to score the BASIS-24 survey (Behavior and Symptom Identification Scale) and report on the progress of patients undergoing psychiatric treatment.

The BASIS-24 survey measures outcomes of psychiatric care from the patient perspective and is used by more than 200 mental health care providers throughout the United States, Canada and Australia. The new WebScore 2.0 application offers several new features for use by program and clinical directors, quality managers, and others who regularly assess patient outcomes in psychiatric settings using BASIS-24.

"WebScore's seamless, automated capability will facilitate analysis and interpretation of treatment outcomes data," said Susan Eisen, PhD, developer of the BASIS-24 survey and research psychologist at the Center for Health Quality, Outcomes & Economics Research at Edith Nourse Rogers Memorial Veterans Hospital in Bedford, MA.

"This new version of our online application advances the scoring and reporting capabilities for the BASIS-24 survey tremendously," said Thomas Idiculla, PhD, director of Mental Health Services Evaluation.

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WebScore 2.0 users can now display immediate BASIS-24 results for a group of patients. Results can be computed and shown in a graph for patients treated at any of four levels of psychiatric care: hospital inpatient programs, residential care programs, partial care programs, and outpatient programs.

Users can also view results by time period, sex, age group, or a combination of any of the three categories. Additionally, the application lets users set up report groupings for categories such as program, unit, geographic location, diagnosis, and so forth and then view average scores for patients in those groupings. An improved format for downloaded data has also been added.

The new version also enables users to view results on the same graph for the multiple times in which a patient has completed the BASIS-24 survey. This is helpful for clinicians who want to review progress over time from a single one-page graph.

The use of web-based technology has allowed McLean to offer aggregate reporting capabilities at a far less cost and with much more efficiency than when McLean compiled aggregate reports for providers using data analysts on staff.

"We're pricing the new version so it's affordable for even small mental health organizations. Many small providers cannot afford to purchase expensive customized software programs or to hire data analysts to compile results," said Idiculla. The cost for WebScore 2.0 ranges from $595 to $2,195 per year.