Prepare Your Company for the Next Quality Generation

Armen Hareyan's picture

Job quality

Quality as a defined process and requirement emerged in the 1980s, before Six Sigma controlled the quality tool kit in the 1990s. Since then, Six Sigma has partnered with Lean and other productivity approaches to reduce waste and ultimately improve the bottom line. However, quality leaders claim these tools are dull after a decade of use, as seen by their diminished ROI's.

What is the next quality generation? How will it affect the initiatives