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Hewitt Unveils Patient Choice of Hospital For All

Armen Hareyan's picture

Hospitals and Patients

New website will extend hospital choice to all communities.

Any choice of hospital for hip ops - to start 1yr early Health Secretary Patricia Hewitt today announced a package of measures to help patients in the most disadvantaged communities make choices about their healthcare and empower them to shape services around their needs and experience.

Patient choice will be accessible for all through a range of new initiatives:

- Launch of a new flagship super website NHS Choices

- Choice Library pilots

- From July a 'free' choice of any hospital provider in the country for patients needing orthopaedic and hip replacement treatments

At a visit to a library pilot in Wood Green, London, Patricia Hewitt said:

"We are determined to put patients at the heart of the NHS and making sure patients can access and share information about health services is a crucial part of that. Patients will soon be able to choose, with the click of a button, where they want to have their treatment. Our new choice website will allow the public and clinicians to access a range of information through one super site that will act as a gateway to navigate NHS services.

"Patient choice is about people being in control. Patients needing a hospital appointment should have the right to pick and choose their time, date and place. To make this happen, we need to invest in facilities to help patients take control. Using public libraries and the internet is an ideal way to support patients, families and carers with information."

From today, patients or any member of the public in ten areas across the country will be able to go to their local library and have trained librarians support them as they choose and book hospital appointments on-line offering new convenience and flexibility.

NHS Choices will 'go-live' this summer and will empower patients to access a wide of information:

- Searchable comprehensive directories e.g. on hospitals, GPs and care homes;

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- Comparative data on hospital waiting times, cleanliness and readmission rates;

- Access to a vast library of approved medical literature, previously only available to clinicians, to enable a deeper understanding of conditions & treatment options;

- Easy to understand multi-media guides on the 40 most common procedures e.g. hip replacement;

- Detailed guides to living with 20 long-term conditions such as diabetes will help patients manage their condition. Expert opinions from professionals and patients will provide advice and support;

- Individual and family health risk assessments based on age, sex and location;

- Information that will help the well to stay fit and assist those who are unwell to manage their condition;

- 'Magazine' content that will reflect the interests and needs of different groups such as teenagers, families and those over 70; and

- Patients will be able to directly comment and feedback on their hospital.

State-of-the art interactive and multi-media technology will extend choice to the most disadvantaged groups in society and the website will overcome the digital divide by making information available in a range of formats. Audio programmes will be available for streaming to local radio stations, televisual content will be supplied for burning onto DVDs, and Health professionals will be able to provide lifestyle information about healthier living with pamphlets that can be printed off at public libraries or in the GP surgery.

NHS Choices has received strong backing from clinicians and patient groups. Dr. Tom Coffey, a GP in South London, and Chair of the new health network, said:

"I welcome this new website because it will mean that patients and I will be using the same authoritative clinical information. It will also give me an instant library of patient information, which I can use during consultations and provide to patients."

The Health Secretary also announced that from this summer - one year earlier than expected - patients needing elective treatment for hip replacements and orthopaedic surgery will be able to choose any treatment centre right across the country if they meet NHS standards and costs.

Currently all patients requiring any routine surgery can choose from four local hospitals, 34 foundation trusts and 15 independent sector providers. The aim is that from April 2008, patients will be able to choose from any hospital that meets NHS standards and costs but, as outlined today, this 'free' choice is being delivered earlier than expected for some kinds of surgery.