Life Scan Recalls One Touch Diabetes Testing Strips


LifeScan, Inc is conducting a voluntary recall of eight lots of its OneTouch SureStep Testing Strips because they may falsely provide lower glucose results when actual blood sugar levels are higher than 400 mg/dl.

LifeScan estimates that approximately 14,000 packages were distributed in the United States between August 1, 2009 and January 28, 2010. The OneTouch SureStep meters were actually discontinued in 2006, however the company continues to provide test strips to those who have the meter.

No injuries have been reported from patients using the recalled test strips, however if patients use the inaccurate test to determine insulin dose, they may give themselves too little insulin, resulting in poor blood glucose control.


The lot numbers are located on the outer carton and on the test strip vial and include:

# 2969251 100-ct OneTouch SureStep
# 2969798 100-ct OneTouch SureStep
# 2982369 100-ct OneTouch SureStep
# 2983467 100-ct OneTouch SureStep
# 2969795 50-ct OneTouch SureStep
# 2982566 50-ct OneTouch SureStep
# 2969481 50-ct Medicare/Mail Order
# 2998193 50-ct Medicare/Mail Order

Patients with test strips from the recalled lots are asked to call LifeScan at 800 574-6139 between 5:00 am and 7:00 pm Pacific Time, seven days a week or visit to request a replacement product, which will be shipped immediately and free of charge.

While waiting for the replacement products to arrive, LifeScan stresses the importance of continuing to monitor blood glucose with the recalled strips, but should be aware of other symptoms associated with high blood glucose levels, including increased thirst, frequent urination, headaches, difficulty with concentration, blurred vision, and fatigue. High blood glucose, called hyperglycemia, which is not recognized and treated promptly can result in serious complications, such as coma and death.