Chinese restaurant attacks gluten-free customers in rant
A Chinese restaurant shut its doors temporarily after the owner posted a rant about customers. In his list, he included people who require gluten-free menu options. Employees at SO Restaurant claim the location is back in business, but the owner’s message may keep people away.
It is not easy for people with celiac disease to find restaurants that will accommodate their gluten-free diets. Despite ongoing media coverage of the disorder, there are still myths and issues that prevent others from understanding the severity of consuming the protein for someone who has been diagnosed with celiac disease. Unfortunately, SO Restaurant is one of many businesses that has decided that catering to restricted diet needs is not a priority.
SO Restaurant is located in San Francisco and states that it offers Asian fusion cuisine. The items on the menu range from spicy wings to rice dishes, and the restaurant claims to be family-friendly. However, customers and employees witnessed the owner exhibiting an attitude that definitely did not fit a friendly atmosphere. After a difficult day with demanding customers, the owner’s anger reached a new level, and he shut down the restaurant early. He also wrote a rant on a poster that appeared in the window of the restaurant and reprimanded difficult customers. The owner blamed the early closure on the customers and added he did not care about being gluten-free. He also admitted to using MSG and not serving organic food.
Although the restaurant has reopened, it is not clear how the behavior of the owner will affect future business and sales of curry fried rice or shrimp dumplings. Although most people with celiac disease understand that many restaurants are not able to accommodate their diets, they still expect to be treated civilly and have their disorders recognized. It may have been inconvenient for the owner to help the customer who complained about his meal being too spicy and refused to pay, but attacking gluten-free diets is not the answer.
Read more about celiac disease:
Celiac disease tips for making bread at home
Celiac disease apps help create gluten-free meal plans
Image: William Cho/Wikimedia Commons